Does home insurance cover accidental damage?

Accidental damage - like a foot through the ceiling, a dropped TV or red wine on the carpet - is not always included as standard. Some South African insurers build limited accidental damage into buildings and contents cover, while others offer it as an optional extra. It covers sudden, unintentional damage but never deliberate damage, wear and tear or faulty workmanship.

Key takeaways

  • Accidental damage covers sudden, unintentional physical damage.
  • It is standard on some policies and an optional add-on on others.
  • Typical examples: dropped electronics, spills, a cracked hob, a foot through a ceiling.
  • Wear and tear, gradual damage and deliberate acts are always excluded.
  • It can apply to buildings, contents or both - check which you have.

What counts as accidental damage

Accidental damage cover responds to one-off mishaps: knocking a TV off the wall, drilling into a hidden pipe, cracking a glass hob, or spilling something that ruins a carpet. It fills the gap left by standard perils (fire, storm, theft) which only cover specific named events.

Standard vs optional

Some insurers include a limited amount of accidental damage automatically; others sell it as an add-on for an extra premium. If you have young children, expensive electronics or a busy household, the add-on is often worth it. Confirm whether it applies to the building, the contents, or both.

What it never covers

Accidental damage never covers deliberate damage, general wear and tear, mechanical or electrical breakdown, poor workmanship, or damage that happens gradually. Those fall under maintenance or product warranties rather than insurance.

Frequently asked questions

Is accidental damage included as standard?
It varies by insurer. Some include a limited amount automatically, while others offer it as an optional extra. If it matters to you, confirm it is on your policy rather than assuming it is included.
Does accidental damage cover a cracked cellphone or laptop screen?
Portable items away from home usually need 'all risks' cover rather than standard accidental damage. For items used at home, it depends on whether accidental damage is on your contents policy.
What's the difference between accidental damage and wear and tear?
Accidental damage is a sudden, one-off mishap and can be covered. Wear and tear is gradual deterioration over time and is always excluded, because insurance covers unforeseen events, not ageing.

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