Does home insurance cover burst pipes?

Yes - buildings insurance usually covers sudden burst pipes and the water damage that follows, including damage to walls, floors and ceilings. Cover applies to sudden, accidental bursts rather than gradual leaks or damage from neglected plumbing. Your excess applies, and finding and accessing the leak (trace-and-access) may be covered up to a limit.

Key takeaways

  • Sudden burst water pipes are generally covered by buildings insurance.
  • Resulting damage to floors, walls and ceilings is usually included.
  • Gradual leaks, wear and poorly maintained plumbing are commonly excluded.
  • Trace-and-access costs to find the leak may be covered up to a limit.
  • Contents damaged by the water are covered under contents insurance.

Buildings vs contents on a water claim

A burst pipe often damages both the structure and your belongings. The structure (floors, walls, ceilings, fixed cupboards) is covered by buildings insurance, while movable items (furniture, electronics, carpets) are covered by contents insurance. If you only have one of the two, part of your loss may not be covered.

Trace and access

Finding a hidden leak can mean lifting tiles or breaking into a wall. Many policies include 'trace and access' cover that pays the cost of locating the leak and making good afterwards, usually up to a set limit. Check whether your policy includes it and the amount.

What gets claims rejected

Claims are often declined where the pipe failed due to age, corrosion or a leak that was left unrepaired. Insurers expect reasonable maintenance. Act quickly, take photos, and stop the water at the mains to limit the damage.

Frequently asked questions

Does home insurance cover water damage from rain?
Storm and flood water entering the home is usually covered under buildings and contents insurance, but water seeping in through a poorly maintained roof or gaps is often treated as a maintenance issue and excluded.
Will my contents be covered if a pipe bursts?
Movable belongings damaged by a burst pipe are covered under contents insurance, while the structure is covered under buildings insurance. You need the relevant cover for each part of the loss.
What is trace-and-access cover?
It pays the cost of locating a hidden leak - such as lifting flooring or opening a wall - and repairing the area afterwards, usually up to a limit stated in your policy.

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